Introduction to Coded Language: Working with Diverse Clients & Customers

22 Jan

Introduction to Coded Language: Working with Diverse Clients & Customers

Introduction to Coded Language: Working with Diverse Clients & Customers

Friday, January 22, 2021 (11:00 AM to 12:00 PM)
1 CE Hours

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Are you using Coded Language?  Language and Communication can be explicit and implicit; it is a component of culture that is coded with meanings, attitudes, beliefs and power dynamics.  For real estate professionals, it is important to understand how your communication style is interpreted by the home buying and selling public.  Coded language is pervasive and has impacts on relational and structural outcomes.  Over time, our language and its meanings become layered and can therefore function in different spaces in different ways and for different purposes.  In other words, meanings of words and their implications change over time.  In this hour-long introduction to the concept of coded language, participants examine the definition, history and implications of coded language (also called dog-whistles).  Participants will increase their awareness around the coded language that many of us use in our daily lives and gain practical skills around how to critically assess one's own language, and respond when others used coded language.  As real estate professionals, this is important so that you can better assist your buyer and seller clients meet their housing needs.  Instructed by Jeff Modzelewski.  1 hour c.e. approved.


Jeff Modzelewski
Jeff is proud to dedicate his career to community service and relationship building.  As a community organizer in Columbus and Toledo, Jeff worked to bring communities together around shared issues and common interests.  e has organized alongside individuals and communities across racial, socioeconomic, nd geographic lines in order to address pressing issues that affect their communities.  H is also an experienced group facilitator, leading training programs with community leaders across the country.  As a member of The Diversity Center, Jeff leverages is unique experience to bridge the gap between the non-profit and corporate world.  With both community organizing and sales experience, Jeff is able to effectively listen to the concerns of potential clients and help them execute the best Diversity and Inclusion solutions for their organization.  Jeff is passionate about makin workplaces and communities more inclusive and equitable spaces, and is thrilled to have the opportunity to live out his values as a part of SHIFT Consulting.


Education and Certificates
BA Capital University
DART Organizer's Institute
PRISM: A Racial Justice Learning Lab--Neighborhood Connections